At B2B Cyber Secure, we place great importance on protecting your privacy. This privacy policy (the “Policy”) explains what information we collect, why we use it, with whom we share it, and what your rights are when you visit our website https://b2bcybersecure.com/en/ (the “Site”) or interact with us.
In this Policy, the terms “we”, “our” or “us” refer to B2B Cyber Secure.
We emphasize our firm commitment: your data is handled with the utmost care, and we do not sell your personal information to third parties.
Please read this Policy carefully to understand how your information is collected, used and protected. By using our Site or interacting with us, you accept the processing of your personal data as described herein.
COLLECTION AND USE OF YOUR PERSONAL INFORMATION
To help you better understand how your data is collected and used, this Policy is divided into several sections explaining key situations in which your data may be shared and how we handle it:
- Discover B2B Cyber Secure
- Contact B2B Cyber Secure customer service
- Subscribe to the B2B Cyber Secure newsletter
- Request an appointment with B2B Cyber Secure
1. Discover B2B Cyber Secure
When you visit our Site, we automatically collect certain information using technologies like cookies. This data includes:
- Your IP address
- Your Internet service provider
- The type of device used to access our Site
- Browser information
- The page that led you to our Site
- Your activity on our Site (pages and sections viewed)
- Your operating system
Why: This information helps us understand how our Site is used. This allows us to:
- Improve and enhance its functionalities
- Adjust it to better meet your expectations
- Ensure secure and smooth navigation
Note: Information obtained through cookies does not directly identify you. You have the option to refuse the use of cookies via your browser settings or a pop-up on our Site. However, refusal may limit access to certain features. For more information, consult our cookie policy.
Data Collected When You Contact Us
When you contact us, for example, via a form on our Site, an email, or our social media accounts, we collect the information you voluntarily provide, including:
- Your first and last name
- Your email address
- You phone number
- Any other information shared during our communications
Why: This data allows us to:
- Identify you quickly
- Respond effectively to your questions or requests
- Improve the quality of our service and communications
2.Contact B2B Cyber Secure customer service
When you contact us for support or questions, we collect the necessary information to address your request. This data includes:
- Your first and last name
- Your email address
- Specific details regarding your inquiry or issue
- Any relevant data related to past interactions or transactions with us
Why:
- To identify you quickly and access relevant information for your request
- To process and resolve your inquiries effectively
- To improve our services by analyzing recurring issues
3.Subscribe to the B2B Cyber Secure newsletter
When you fill out a form to subscribe to our newsletter via our online form or contact us for this purpose, we collect the following information:
- Your email address.
Why:
This information allows us to:
- Send you our communications by email (newsletters, special offers, event invitations, etc.).
- Personalize the content of our emails based on your preferences or behavior.
4. Request an appointment with B2B Cyber Secure
When you contact us to schedule an appointment, we collect the necessary information to process your request. This data includes:
- Your first and last name.
- Your email address.
- Your phone number.
Why:
This information allows us to:
- Uniquely identify you to efficiently schedule your appointment.
- Confirm, modify, or cancel an appointment at your request.
- Communicate with you before or after the appointment to obtain or provide additional information.
USE OF YOUR DATA
In addition to the purposes mentioned above, we collect and use your personal information generally for the following purposes:
Here is how we use your data:
- Site Optimization: Improve our site by adding new features, conducting research, and maintaining its current performance.
- Customer Service: Provide impeccable customer service.
- Analysis: Develop statistics to guide our business strategies.
- Communication: Contact you for marketing, advertising, or account management purposes.
- Compliance: Ensure we fulfill our contractual and legal obligations to you.
- Updates: Keep our records up to date.
SHARING YOUR DATA: WITH WHOM AND WHY
We want to reassure you: your personal information is never sold. It is only shared in accordance with the terms of this Policy.
By accepting this Policy, you understand that we may share your data with:
- Third-party providers: As part of our operations, some services require us to share your data with third parties. This may include our marketing agency or technology providers. These providers collect, use, and disclose your information only to the extent necessary to perform the services they offer us, such as hosting our website through B2B CYBER SECURE. You will find in the Cookie Policy the list of IT providers with whom we collaborate.
Please note:
In general, the providers we work with will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers have their own privacy policies regarding the information we must provide to them when using their services. For these providers, we recommend carefully reading their privacy policies to understand how they will handle your collected personal information.
Please note that some of these providers are located outside Quebec, and your data may therefore be transferred abroad.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Policy.
| PROVIDERS | SERVICES | LOCATION | LINK TO THE PRIVACY POLICY |
| B2B Cyber Secure | Web Hosting | Canada | Privacy policy |
| Mailchimp | Email marketing | U.S.A. | Privacy Policy |
| Data Analysis and Advertising | U.S.A. | Privacy Policy
To prevent the collection of your data by Google Analytics To personalize the ads appearing on various Google platforms |
|
| WordPress | Content Management System (CMS) | Canada | Privacy policy |
Parties with whom data may be legally required to be shared (for compliance with the law or any legal process, to protect our rights or property, or to ensure the security of our website, users, and their data)
Parties involved in financial transactions (those who may participate in a financial transaction resulting from a change of control, merger, liquidation, or other transactions involving us).
YOUR RIGHTS
Privacy laws grant you certain rights regarding your information. Depending on the applicable laws and subject to specific exceptions and requirements, you may have the following rights:
- Access your data: You can request access to verify your personal data. However, we reserve the right to ask for additional information to confirm your identity.
- Modify or rectify your data: You can request corrections or modifications to your personal data.
- Receive your data in a usable format: You can request your data in an accessible format.
- Withdraw consent: You can withdraw your consent to the processing of your data at any time.
- File a complaint: If you believe we are processing your data in violation of applicable data protection laws, you can lodge a complaint with the relevant authority.
ACCESSING AND MANAGING YOUR DATA
If you wish to review, modify, or delete your personal data, please send your request using the contact information provided at the end of this Policy.
To process your request effectively, please provide sufficient details to help us identify you.
DATA STORAGE LOCATION
The data we collect is stored on the servers of B2B CYBER SECURE, located in Beauharnois, Québec, Canada.
DATA RETENTION PERIOD
We retain your data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once this period expires or if you withdraw your consent, your data will be deleted. Upon request, we can confirm this deletion.
SECURITY MEASURES
We implement security measures to protect your personal data against loss, unauthorized access, or any unlawful processing. Our website uses the following security measures:
- SSL Certificate
- Two-Factor Authentication
- Disabling Comments
- Google ReCAPTCHA
If you have questions about the security of your data, please contact us using the information provided at the end of this Policy.
AGE OF CONSENT
We do not knowingly collect information from individuals under the age of 14. If a parent or guardian discovers that a minor under 14 has provided us with data without parental authorization, they are asked to contact us. If we become aware of such data being collected without proper consent, it will be deleted immediately.
QUEBEC ACCESS TO INFORMATION COMMISSION (CAI)
If our response to a data request is unsatisfactory, you have the right to contact the Commission d’accès à l’information du Québec. This entity oversees data handling practices in Quebec.
Contact Information:
Bureau 900, 2045, rue Stanley, Montréal (Québec) H3A 2V4
Phone: 514 873-4196 | Toll-free: 1 888 528-7741
Fax: 514 844-6170
📧 cai.communications@cai.gouv.qc.ca
🌐 http://www.cai.gouv.qc.ca
POLICY UPDATES
We may modify this Privacy Policy periodically. We encourage you to review it regularly. Any updates will take effect as soon as they are published on our site. If significant changes are made, we will notify you here so you understand what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
CONTACT US
For any questions, to access, modify, or delete your data, or to obtain further information, you can contact us using the following details:
B2B CYBER SECURE
Personal Information Protection Officer
12-2980 Avenue Watt, Québec, G1X 4A6
514 509-5080
rprp@b2bcs.ca